Your conversations are the product — not our data.

The short version

• CueAside servers do not store your transcripts, questions, or answers. Conversation content is processed in real time and requests to our AI provider are sent with storage disabled.
• Your session history lives in the CueAside app on your Mac, under your control.
• On our servers we keep the minimum needed to run a paid service: your account email, subscription status, and daily usage counts.
• We do not sell your data or use it for advertising.
• You can check this rather than trust it: the database schema is committed in the public repository, and the homepage prints the same list as a ledger.

What we collect

Account. When you sign in with an email code, we store your email address and account identifiers with Supabase, our authentication and database provider.

Billing. Payments run through Stripe. We store your subscription status, plan, and renewal dates. Card numbers never touch CueAside servers—Stripe handles checkout and the billing portal.

Usage counts. To enforce fair-use limits we count how many answer, transcription, and realtime requests your account makes each day. These are numbers only—never the content of a request.

Waitlist. If you join early access, we store the email you submit so we can send your invite.

Abuse prevention. Rate-limit records use pseudonymized keys derived from network information; we do not keep raw IP addresses in these records.

How conversation content is handled

During a session, audio is transcribed and relevant context is sent to our AI provider (OpenAI) through the CueAside API to generate your answer. These requests are made with storage disabled, and CueAside servers do not retain the audio, transcripts, or generated answers after the response is delivered to your app.

Requests include a pseudonymous safety identifier—a one-way hash that lets the provider enforce abuse protections without receiving your email or account details.

The context you prepare (resume, notes, briefs) and your saved sessions stay in the app on your Mac. Removing them there removes them from CueAside.

Services we rely on

• Supabase — authentication and database hosting.
• Stripe — checkout, subscriptions, and the billing portal.
• OpenAI — AI transcription and answer generation.
• Vercel — website and API hosting.

Each provider processes only what its role requires, under its own security and privacy commitments.

Your responsibilities in live conversations

CueAside listens to conversations you take part in. Laws about recording and transcribing conversations vary by region, and some require the consent of other participants. You are responsible for using CueAside in a way that complies with the laws and policies that apply to you.

Deleting your data

Account deletion is one call to our API: it cancels any active subscription immediately, removes your billing record and usage counters, and deletes your sign-in identity. You can also email support@cueaside.com from your account address and we will run the same deletion for you, along with any waitlist entry. Session content is deleted directly from the app, since it is stored on your Mac.

Changes and contact

If this policy changes in a way that matters, we will note it here with a new date. Questions are welcome at support@cueaside.com.